Luxury game lodge in the Eastern Cape
Malaria Free - Eastern Cape - South Africa Pumba Private Game Reserve
Pumba Private Game Reserve
Central
Reservations

For accommodation enquiries

+27 (0)41 502 3050
reservations@pehg.co.za
   
Pumba Private Game
Reserve & Spa

For general enquiries

+27 (0)46 603 2000
infopumba@pehotels.co.za

Rates, Terms & Conditions

Rates are:

  • Are quoted, invoiced and payable in ZAR.
  • Are quoted per person, per night
  • Include all meals, 2 game drives, selected local beverages and 14% VAT.
  • The PE Hotel Group reserves the right to amend the quoted rates should there be any change in the percentage rate of vat or other statutory levy of tax payable by the PE Hotel Group. 

Children Policy

  • Children under 6 years by prior arrangement.
  • For their own safety, children under the age of 6 years are not permitted to go on normal big 5 game drives.
  • Special game drives can be arranged for families with children younger than 6 years. There is a surcharge of R750.00 for a private game drive vehicle, subject to availability.
  • However, should other families be staying at the reserve we will do our best to group them on a vehicle at no additional cost. (Min of 6 people)
  • Babysitting facilities are available by prior arrangement at a cost of R75 per hour.
  • When sharing with two full paying adults, children under the age of 3 years are accommodated complimentary in either a cot or a stretcher bed.
  • When sharing with two full paying adults, children over the age of 3 years are charged the applicable child/ 3rd person sharing rate.

Tour Guide Policy

Bona Fide Tour Leader accommodation is based on the following terms:

  • R870 per driver / guide – 1 room available

Check-In and Check-Out Times

  • Check-In time: 14h00
  • Check-Out time: 11h00

Deposit / Payment Policy

Direct Guests:

  • A 50% deposit is payable within 7 days of making the reservation to guarantee or confirm the reservation
  • If the 50% deposit is not received by the hotel, the reservation will be cancelled
  • The balance is payable 30 days prior to arrival
  • If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation to guarantee or confirm the reservation

Peak Season (21 Dec – 10 Jan)

A 100% deposit is payable within 72 hours of making the reservation to guarantee or confirm the reservation

Groups

A reservation will be considered a group when a minimum number of rooms are booked as follows:

  • The Beach Hotel & Pumba Private Game Reserve – Minimum of 10 rooms
  • Hacklewood Hill Country House – Minimum of 6 rooms
  • The Sands @ St Francis – Minimum of 4 rooms
  • A 10% non-refundable deposit is due within 7 days of making the reservation to guarantee or confirm the reservation.
  • The balance payment is due 60 days prior to arrival.
  • The hotel requires a final rooming list and estimated time of arrival, 30 days prior to the group’s arrival.

Cancellation Policy

  • 25% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival
  • 50% cancellation fee is payable if reservation is cancelled less than 15 days prior to arrival
  • 100% cancellation fee is payable if reservation is cancelled less than 7 days prior to arrival

Groups

  • A 10% cancellation fee will apply to all group reservations cancelled
  • 100% cancellation fee will apply if a reservation is cancelled less than 60 days prior to arrival

Peak Season (21 Dec – 10 Jan)

  • 50% cancellation fee is payable if reservation is cancelled less than 60 days prior to arrival
  • 100% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival

    Rates are:

    ·Are quoted, invoiced and payable in ZAR.

    ·Are quoted per person, per night

    ·Include all meals, 2 game drives, selected local beverages and 14% vat.

    ·The PE Hotel Group reserves the right to amend the quoted rates should there be any change in the percentage rate of vat or other statutory levy of tax payable by the PE Hotel Group.

    Children Policy:

    ·No children under the age of 6 allowed, unless by special prior arrangement

    ·For their own safety, children under the age of 6 years are not permitted to go on normal big 5 game drives.

    ·Child Minders are available, by prior arrangement, at a cost of R75 per hour.

    ·Special game drives can be arranged for families with children younger than 6 years. There is a surcharge of R750.00 for a private game drive vehicle.

    ·When sharing with two full paying adults, children under the age of 3 years are accommodated complimentary in either a cot or a stretcher bed.

    ·When sharing with two full paying adults, children over the age of 3 years are charged the applicable child sharing rate.

    ·When sharing with two full paying adults, children 12 years and older are charged the applicable 3rdperson sharing rate (50% of the per person sharing rate)

    Tour Guide Policy

    Bona Fide Tour Leader accommodation is based on the following terms:

    ·R950 per driver / guide – 1 room available (Only 1 Guide room available at Bush Lodge)

    Check-In and Check-Out Times

    ·Check-In time: 14h00

    ·Check-Out time: 11h00

    Deposit / Payment Policy

    ·A 50% deposit is payable within 7 days of making the reservation to guarantee or confirm the reservation

    ·If the 50% deposit is not received by the hotel, the reservation will be cancelled

    ·The balance is payable 30 days prior to arrival

    ·If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation to guarantee or confirm the reservation

    Peak Season (21 Dec – 10 Jan)

    ·A 100% deposit is payable within 72 hours of making the reservation to guarantee or confirm the reservation

    Groups

    ·A reservation will be considered a group when a minimum number of rooms are booked as follows:

    ·Minimum of 10 rooms

    ·A 10% non-refundable deposit is due within 7 days of making the reservation to guarantee or confirm the reservation.

    ·The balance payment is due 60 days prior to arrival.

    ·The hotel requires a final rooming list and estimated time of arrival, 30 days prior to the group’s arrival.

    Cancellation Policy

    ·25% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival

    ·50% cancellation fee is payable if reservation is cancelled less than 15 days prior to arrival

    ·100% cancellation fee is payable if reservation is cancelled less than 7 days prior to arrival

    Groups

    ·A 10% cancellation fee will apply to all group reservations cancelled

    ·100% cancellation fee will apply if a reservation is cancelled less than 60 days prior to arrival

    Peak Season (21 Dec – 10 Jan)

    ·50% cancellation fee is payable if reservation is cancelled less than 60 days prior to arrival

    ·100% cancellation fee is payable if reservation is cancelled less than 30 days prior to arrival

     

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