Terms & Conditions

GENERAL TERMS & CONDITIONS:

All rates are quoted and payable in ZAR (South African RAND).

All rates are quoted per person, per night and include 15% VAT.

All rates are Fully Inclusive of 15% Vat, All meals and selected local beverages, as well as Afternoon and Morning Game Drives.

Pumba Private Game Reserve, reserves the right to amend rates should there be an increase in VAT or any other statutory levies payable by the hotel.

CHILDREN POLICY:

All children are welcome

Subject to availability

CHECK-IN AND CHECK-OUT TIMES:

Check-In time: 13h30
Check-Out time: 11h00

DEPOSIT / PAYMENT POLICY:

A 50% deposit is payable within 7 days of making the reservation

The balance is payable 45 days prior to arrival

If the reservation is made less than 45 days prior to arrival, 100% payment is payable within 2 days of making the reservation

GENERAL CANCELLATION POLICY

100% cancellation fee is payable if reservation is cancelled 45 days or less prior to arrival

PEAK SEASON (21 DEC – 10 JAN) Payment policy: 

A 100% deposit is payable within 72 hours of making the reservation 

PEAK SEASON CANCELLATION POLICY:

50% cancellation fee is payable if reservation is cancelled 60-45 days prior to arrival

100% cancellation fee is payable if reservation is cancelled 45 days or less prior to arrival

SOUTH AFRICAN DOMESTIC RATES–from 45%

Bookable 30 day prior to arrival – cannot be booked further in advance

Rates vary from season to season

Bookable online only with Promo Code - DOMESTIC

Subject to availability

Promotion open to SA Residents only – South African ID will be required upon check in or may be requested during the booking process.

Fully Inclusive rate of 15% Vat, All meals and selected local beverages, as well as Afternoon and Morning Game Drives.

Cancellation policy as per above

BLACK FRIDAY PROMOTION

Deal bookable from 24 Nov 2023 - 27 Nov 2023

Subject to availability

Full prepayment is required at the time of booking

Non-refundable and non-transferable

Unsuccessful payments will result in the reservation being cancelled